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J&P Cycles Customer Service Award

Gold Club Assistance

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Showing Results 1 - 10 of 52 for gold club
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  1. JPTV - Gold Club Member John Lentzkow
    Date Updated: 11/07/2011
  2. How do I sign up for the J&P Gold Club?
        Signing up is easy, you can do it Online , or you can call 1-800-318-4823 24 hours a day and one of our customer service representatives will assist you. Visit our website to see how...
    Date Updated: 11/09/2011
  3. Web - How do I access my information through the web?
    Be sure to log in, so our system will recognize you. You must enter your billing address and save it. If you are a current or past J&P Cycles® customer, please use the billing address and email...
    Date Updated: 04/18/2011
  4. What are Gold Club points?
    Gold Club Members earn "POINTS FOR J&P® DOLLARS" - for every dollar spent with J&P Cycles® you will earn a point (includes all discounted purchases, regardless of discount.)  For...
    Date Updated: 11/23/2011
  5. Where do I enter my Gold Club number for my discount?
        There is no place to enter your Gold Club number.  Y ou are recognized as a Gold Club member through your billing address. Whatever address you enter online as your billing address...
    Date Updated: 11/09/2011
  6. Shipping - International
    Canada and All Other Countries The shipping rates are calculated using the weight and dimension of the package.  If you would like to know what the shipping charges would be for an order, please...
    Date Updated: 01/16/2012
  7. Shipping - UPS Delivery Requirements
    UPS will not deliver to a P.O. Box number; they will only deliver to a physical address. House number, street name, town/city, state, and zip are all required to ship UPS.
    Date Updated: 04/18/2011
  8. Returns - Do's and Don'ts
    When returning and item(s) to J&P Cycles, please: DO- Return the part in an appropriate sized box with the invoice number marked on the outside. Include as much as the original packaging as...
    Date Updated: 04/18/2011
  9. Shipping - Tracking US Post Office
    The United States Post Office does not offer the traditional tracking features that other carriers provide.  You may check for delivery confirmation online with your tracking number at...
    Date Updated: 04/18/2011
  10. Web - I need help logging in to my customer account.
    Be absolutely sure you have an account online . Use the correct password and login ID, we do not have access to passwords , so use a good password hint when you register. Just because you have placed...
    Date Updated: 04/18/2011
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