Customer Service Center Need Assistance? We Can Help! Call Toll Free 1-800-318-4823 Live Chat
Q:
Published 10/17/2008 01:15 PM | Updated 11/23/2011 02:13 PM
A:
J&P will contact you if there is a problem with your credit card. If you do not hear from us it is safe to assume your card was approved.
J&P will also send you an email when your order ships. This email will tell you what shipped if your order did not ship complete, order total, ship method, and tracking number if available. The Post Office does not always provide tracking numbers.
If you have additional questions about your order feel free to e-mail us or call our customer service department at 800-318-4823.