Customer Service Center Need Assistance? We Can Help! Call Toll Free 1-800-318-4823 Live Chat
It is our goal to not only provide you with the highest quality of product, but to also bring you the best customer service experience possible. Thanks to our skilled representatives and over 700 years combined tech experience, help is just a mouse click away.
View questions and answers about ways to order, ordering and shipping errors, payment options, and more.View All Order and Payment Answers
Browse questions and answers about order tracking, international shipping, return policy and guidelines, and more.View All Shipping and Return Answers
Information about particular products, including fitment, product videos, installation guides, and more.View All Product Help Answers
Get answers to questions regarding the Gold Club, including answers about your discounts, points, and how to sign up.View Gold Club Answers
Videos about everything from product installation and demos, winter maintenance, event videos, and more.View All Videos
J&P Cycles was awarded the silver award in social engagement for our customer-centric approach of social media, and our innovative uses of new media.
“ I got to chat live with a Harley Tech. I was connected to him within seconds, and he knew exactly the parts I needed, their application, and a few tips on installation. You just won yourselves a definite repeat customer. ”
“ I have alway been, "completely," satisfied with all aspects of J&P Cycles. Your fast, friendly, and quality service sets the standards. Thank you for everything and keep up the excellent work. - Paul W., MSG. US Army ”
Your input is extremely important to us. If you'd like to let us know how your experience was, please share it with us. We review our customers comments daily to help us attain our goal of providing our customers the best customer service in the industry.
Send us your suggestions, praise, complaints, and other sentiments so we can continue bringing you the best service possible.